|
About
Definite Host
Definite
Host, based in New York, USA, started as a web design
company. In March 2002, Definite Host moved into the hosting
industry offering professional hosting services. Since then
Definite Host have expanded their services to incorporate
domain registration and web and software development! Definite
Host is staffed 24x7, offering the best in customer support.
Definite
Host's longstanding presence on the Internet, coupled with
favorable financial status means that they will be here for
years to come. Given the volatility of the web hosting industry
today, Definite Host definitely has the edge.
Statement
from Definite Host
"Definite
Host combines lightning-fast servers, unparalleled support,
and an impressive array of features to bring you an unprecedented
hosting experience! We cater to customers around the globe
and have a solid reputation of diligence and commitment.
With
Definite Host, you will find yourself in an environment that
cares about each individual client. You will feel confident
that your site will be up and running in a timely fashion.
You will have the satisfaction of knowing that if something
goes wrong, our support staff is always there to help. Finally,
you can rest assured that you are getting the best possible
value for your hard-earned money."
Definite
Host Network
Definite
Host use "stress-tested" Dell Dual 2.0 Xeon (total
of 8.0Ghz) servers to meet the critical hosting needs of today
and to ensure high performance, high availability and reliability.
All servers come with a minimum of 1024 megabytes of ECC DDR
RAM (Error Correction Code Double Data Rate Random Access
Memory). The servers are equipped with (2)73 GB 10K RPM Ultra
320 SCSI Drives for maximum reliability, speed and performance.
The servers
are located in the well-renowned EV1 datacenter in Texas,
USA, with redundant connections to 13 Gigabit Internet backbones.
Included in the mix are Vario, Time Warner, Allegiance, Williams,
MFN, Savvis and Cogent.
Definite
Host Plan
Definite
Host offers one and only plan - Definite
Premier. Priced at $8.95/month, space allocation and
data transfer limits are 500mb and 25gb respectively. Compared
with the best value-for-money hosting solutions offered today,
its pricing is the most significant nagative/con.
However,
if you do not expect your site to do anywhere near 25gb traffic,
you might want to look beneath the price. What you get is
unmatched support, uptime (99.9% guaranteed) and performance.
As a special
offer, Definite Host is offering free domain and 2 months
free hosting with the Definite Premier plan.
Definite
Host Support
In one
word, Definite Host's support is exceptional. Their Live
Help system is always manned - whether it be 2AM on New
Years' Eve or lunch time. Definite Host also offers support
through its ticketing system, toll-free telephone (which also
seems to be available all the time), and flash-based tutorials,
which are very helpful.
If availability
is good, their promptness and problem resolution is great.
They have an accurate solution to almost every problem, in
unbelievable quick time. The support staff members are friendly
and helpful too.
About
the Definite Host Website
The Definite
Host website features some futuristic flash components which
can be very pleasing on the eye. However, navigation is sub-par,
with the links unorganized in different places. It is possible
to miss the 'Live Help' or 'Help Center' links at first glance.
A complete navigation bar is located at the bottom, which
is not very accessible.
The product
(Definite
Premier) is not represented well on the Products page.
Definite
Host Reliability
Definite
Host offers a 99.9% uptime guarantee, which makes their plan
fairly reliable.
Definite
Host boast of a longstanding presence on the Internet, coupled
with favorable financial status means that they will be here
for years to come. Given the volatility of the web hosting
industry today, Definite Host definitely has the edge.
Money
Back Guarantee
Definite
Host offers a 30-day unconditional money back guarantee.
Conclusion
Definite
Host has immense experience in Internet solutions, and that
is evident in their hosting plans. Their support is fantastic,
and server performance is commendable. Definite Host stands
up to its 99.9% uptime guarantee, and their stress-tested
servers rarely experience a failure.
However,
there is a relatively hefty price tag for their unparalleled
customer service. It is fair to say that their plan is about
twice as expensive as the leading hosting providers, given
the features offered.
If you
own a mid-sized website, which is not heavily trafficked,
yet want a reliable and well-supported solution, Definite
Host is a distinguished solution for you.
DefiniteHost
Site Screenshot (http://www.definitehost.com)
|
