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Overview
Hosting Matters (hostmatters.com), offers an affordable web hosting plans. They have a strong infrastructure and are able to offer powerful and reliable web hosting solutions. They have a friendly and knowledgeable support staff and respond to customer support inquiries promptly. The only areas where they could really improve are to add a little more disk space with their plans.
Price and Cost Effectiveness
Hosting Matters offers customers affordable web hosting plans. Their plans start out as low as $6.00 per month. Hosting Matters offers a generous amount of features. A few of their features include: Perl, SSI, MySQL, PHP 4.X, statistics and logs and much more. They could, however, offer more disk space. Over all their plans are an excellent price, providing a good value to their customers. They also do not charge a set up fee.
Reliability
Hosting Matters provides reliable hosting services. They have a strong infrastructure. Their data center is connected to several major networks. These networks include: Sprint, UUNet and AOL. They use quality hardware and equipment at their data center. Their data center is monitored all day, every day.
Customer Support
At Hosting Matters, customers can log in to the help desk if they have questions or concerns. This allows them to contact the staff directly by submitting a support ticket. Hosting Matters also provides email addresses that customers and potential customers can use if they have questions. They provide a separate email for sales questions, billing information and network problems.
The staff at Hosting Matters is friendly and knowledgeable. They will answer any questions and resolve any problems as quickly as possible. The only way they could really improve their already excellent customer support is to offer a 24/7 toll free telephone number for support.
Conclusion
Hosting Matters offers affordable web hosting solutions. They offer plans that can meet the needs of anyone from an individual with a personal website to a business website. Their plans offer plenty of features and applications. They could, however, offer more disk space. They are below industry average in the amount of disk space they provide with their plans.
Hosting Matters offers quality web hosting solutions. Their infrastructure is strong. Their data center is monitored 24/7 and used top-notch hardware. They are connected to excellent networks and are able to provide reliable hosting services.
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