|
Our
Rating = 9
out of 10
About
the company:
IX Web
Hosting is a subsidiary of the Ecommerce Corporation. Established
in 1999 IXWebHosting is one of the few companies who own and
operate their own datacenter. Their datacenter is located
in Hopkinsville, KY. They currently host over 200,000 Domains on over 750 servers.
Overwiew
of IXWebHosting Services:
IXWebHosting
offers a wide range of plans on a range of platforms such
as Linux and Windows. Their plans are structured in a way
so that they can accomodate a wide range of users from personal
to large corporation sites. Expert Plan hosting starts at only $3.95 per month with a dedicated
ip address, unlimited disk space,unlimited data transfer and
1000 Email/FTP accounts.
Business Plus Plan starts at only $6.45 per month, which
includes unlimited diskspace, unlimited data transfer, 8 dedicated
IP addresses and the ability to host 8 domains. All of IXWebHosting
shared accounts come with access to standard tools including
professional web design software, online file manager, worldwide
webmail access, free search engine submission, website statistics
and a very professional ecommerce shopping cart.
IXWebHosting
Hosting Support:
Support,
You ask? Well, IXWebHosting has definitely got it. They have
many avenues for you to contact their support department should
an issue arise with your website. Live telephone support is
available 24/7 Toll free at any time day or night. If you can not make contact with them using this
method, a 24/7
live chat system is provided on their website for support
and sales inquiries. This is the support feature we really
liked of their host as the responses were very fast and informative.
If you don't require immediate assistance you can take advantage
of the other support methods such as email support (for technical,
billing, and sales issues) or otherwise take a look at the
Hosting Manual. IXWebHosting is one of the few hosts who provide
a Web Hosting Manual, which is available on their website.
It covers many topics and is neatly set out. A very extensive
FAQ section, covering email, services and features, general
questions, domain and subdomain, FTP, Website Security and
also provides the hosting policies.
Overview
of support provided by ix webhosting:
Telephone:
ixWebHosting provides live customer support 24/7 Toll free at any time day or night.
Live
Chat: ix WebHosting provides a 24/7 live customer support
chat via their website. This is the support feature we really
liked of their host as the responses were very fast and informative.
They provide both sales and technical support by online chat.
Email:
This host also provides e-mail support regarding all technical,
billing and sales issues.
Hosting
Manual: ixWebHosting is one of the few hosts who provide
a "Web Hosting Manual" You can see this on their
website. It covers many topics and is neatly set out.
Other
Interesting Features:
IXWebHosting
definately has customer support in mind providing a 1 hour
support guarantee which states that if they don't respond
to your submitted trouble ticket within an hour, you will
recieve credit to your account depending on how much delay
you have experienced. A 99.9% uptime guarantee backed by a
zero-risk 100% any-time "no questions asked" money
back guarantee ensures that you will enjoy maximum satisfaction
from your account with IX
Web Hosting, or you will recieve a 100% of your current
month's fees plus any pro-rated fees remaining.
About
the Website:
The IXWebHosting website is not the most beautiful piece of eye candy you will
see, however it is very easy to navigate and provides detailed
information on all packages, plans, and guarantees. Quick
access to live support and control panel interface makes it
easy for clients to maintain their website, or seek support
to help troubleshoot an encountered problem.
Reliability:
IXWebHosting
provides very good reliability for your site. This host puts
no more than 100 websites per server. This is an amazingly
small amount of websites per server, considering some web
hosts serve between 1000 and 2000 websites per server. This
also helps to ensure that your website will have the maximum
resources available. IXWebHosting runs Dell PowerEdge 2650
server. These servers boast a processor of a DUAL Intel Xeon
2.8GHz, 512K Cache HyperThreading. These servers have a huge
6GB of DDR memory. All servers have a redundant AC power supply.
Every server has 5x146GB 10K RPM Ultra 320 SCSI hard drives.
Conclusion:
So, in
conclusion IXWebHosting will offer you and your business or
personal website the highest and most quality hosting. In
our testing we've done of their hosting services we have been
extremely impressed and would be happy to recommend them to
anyone who is looking for quality, affordable web hosting.
Apart from their great web hosting plans is their amazing
support which we believe is the outstanding feature of this
host.
IXWebHosting
Site Screenshot (http://www.IXWebHosting.com)
|
