PowWeb Customer Reviews
Read Our
Research of PowWeb Web Hosting
http://www.powweb.com
Click
here to signup for the PowWeb special - Get 2 months free
hosting!!!!.
Submitted
by B. Bancroft
I switched to PowWeb 5 months ago on a whim while trying to
find a cheaper host. Not knowing what to expect at first,
I've been very pleasantly surprised. My site has been up almost
all of the time (only one prolonged downtime comes to mind
- and by "prolonged" I mean a few hours) and they
really have outstanding forums, where you can ask any questions
you may have about account setup, implementation, web design,
etc. They also offer an inordinate amount of space (recently
raised to 500 MB and 30GB of bandwith a month. For $7.77 a
month, PowWeb is tough to beat. The only reason I would give
them a 9 instead of a 10 is that it has taken them a day or
two to reply to e-mails a few times (not a problem because
I can almost always get an answer from a PowWeb representative
within minutes in the forums).
Submitted
by Garywise
I was turned on to Powweb in 2001 by a colleague, and have
used them for almost a year, with no problems, no major downtime,
and positive service experiences. Everything is controlled
through easy panels, and they keep excellent records and stats.
Since I started ( I now host 8 sites with them) they have
(over) doubled the storage, mailboxes and traffic allowed
for the $8 a month! They're faster than some of the hosts
my clients had previously, too. If you (gasp!) use 'Front
Page', the extensions are free at the click of a button. Installing
cgi/perl scripts is very easy, as all the required path information
is on their extensive 'FAQ' section. I get $15 referral credits,
and a six-month "just 'cos" freebie recently. I
do not work for them, I'm not an investor, just a more than
satisfied customer. I can't find any info on the web except
their homepage, and was looking for one when I found this
one review!
Submitted
by atsang on April 18, 2003 on Upper host
It is unusual for me to use a service without first asking
around, or if nobody has introduced it to me. However, when
I was very frustrated with Homestead, I stumbled into PowWeb
and found this down-to-earth service, which seemed interesting
me. PowWeb hosting is inexpensive, if it didn't perform as
well as I hoped, I wouldn't have a lot to lose. So, I signed
up and used their subsidiary site to register my domain. It
has been a few months now.
The
registration of a domain went very smoothly, the availability
and a construction page was up within 24 hours like the normal
standard. As for web hosting, so far I have made three complaints,
and all three times I got satisfactory answers from PowWeb,
and the problems were resolved within 12 hours or less. These
problems included: (1) Somebody tried to run script on the
server for my site that caused a complete shut down of the
server. (2) PowWeb had a hardware problem. (3) I detected
a slowness when I tried to FTP new pages to the server some
day ago, while it usually takes about 5 minutes to upload
my 60 pages. PowWeb's explanation was that they were having
some trouble with SprintNet, who is one of their backbone
providers. But they have additional bandwidth on order from
both Verizon and Pbi.net.
Good
Customer/Technical Support
By no means I'm a patient person, so when there was a problem,
I would first send an email, and followed by a phone call.
Although I didn't have any luck with their toll-free number,
reaching a person at PowWeb by calling their technical support
worked out fine. They explained to me what the problems were,
and answered each and every question with a solution. As well,
they also replied to all my emails. Last but not the least,
they gave me a month's credit for causing the inconvenience.
No, this is not a biggie, but I appreciate the fact that they
cared about their customers. And it seems that they provide
what they promise, and strive to do the best they can.
PowWeb
Deal
Their "One Plan, One Price" pure web hosting service
comes with a 30-day money back guarantee is rather straight-forward,
and there isn't any setup fee. The domain registration is
$15 a year. For $7.77 a moth, I get 100 MB storage, 12 Gigs
file transfer, domain parking, 50 POP3 email accounts, 100
email forward, web- based email, FrontPage 2002 extensions
installed, and 24/7 FTP access. This package includes everything
I need to host and administer my website. But if I wanted
to expand the possibilities, I could add 5 MB extra disk space
for $1 per month, 5 POP more email account for $1 per month,
10 email forwarding accounts for $1 per month, domain point
for $25 one-time fee, SSL setup for $30 setup fee, MySQL setup
at $30, and CGI script installation at $35 an hour. If you
really want to have some free hosting, refers your friends
to PowWeb, and when they sign up for a one-year package or
a two-year package, and put your site down as referral, you'll
get 2 months free or 3 months free hosting respectively.
What
PowWeb Does Not Offer
PowWeb does not provide internet, telnet or shall access.
Nor do they offer dedicated servers or server collocation,
anonymous FTP support, Cold Fusion, ASP. Additionally, PowWeb
does not provide any ecommerce or shopping cart software,
but related software can be installed on their server.
PowWeb
Billing
There are two payment plans, either $93.24 for a one-year
package, or $186.48 for a two-year package. You cannot pay
by month. PowWeb accepts credit cards, checks, money orders,
Western Union, and cashiers checks.
Domain
Name
My first question was: Who owns the domain name if I wanted
to register a domain through PowWeb? Some web hosting services
are quite tricky, you register through them, they take all
the control. But not with PowWeb, I am the technical and administration
contact for my own domain. As well, if I decided to change
web hosting service, I can take my domain name with me to
somewhere else.
PowWeb
also offers to transfer domain names at no cost for their
clients to them if the domain names are registered through
NSI. Additional domain names cannot be pointed to a main account
for a one-time setup charge of $25 per domain.
Note
that PowWeb does not offer multiple domain name hosting under
one package, therefore they cannot point the second domain
name to a different folder in the main account, but to the
same index.html page of the main website. As well sub-domains
cannot be pointed to a folder in the home directory, although
they can be created using DSN.
As
of this writing, PowWeb can only initiate domain modification
requests for domains ending in .com, .net and .org.
Email
Master mail account is set up automatically setup. Unlimited
email aliases is allowed. Email attachments are limited to
5MB. However, attachments or html files cannot be viewed with
the web based mail. But incoming emails can be set up to be
forward to another email address, or set up the POP account
with Netscape Mail 4.5, Eudora Mail, Outlook Express 5, Miscrosoft
Outlook 98, or Microsoft Outlook 2000. For outgoing emails,
users can use the PowWeb SMTP, and up to 1,000 outgoing emails
within a 24 hours period is allowed
Technical
Overview
PowWeb uses Dual 866Mhz PIII servers running UNIX-based FreeBSD.
Each server has at least 1 Gig of SDRAM. They also run CGI
version of PHP version 4.0.5, and Perl version 5.005_03. Perl
is what was recommended for writing CGI, but C will work if
the CGI scripts are precompiled. PowWeb offers customers access
to add, remove or edit A records, CNAME's and MX records ,
but they don't provide technical support for any DNS modifications.
Although there is no limited to the number of MySQL database
one can have, only one database will be given by PowWeb, and
one user will have full access to that database. Java applets
are supported, but not Java servlets.
In
Conclusion
I have no idea how big or small a company PowWeb is, but it
doesn’t matter, big company is not necessarily good,
and small ones are not necessarily bad. All I know is that
I have pretty good experience with PowWeb though some problems
occurred, but they were not anything that could not be corrected,
and PowWeb proved that they did their utmost to make everything
right. Their website is clean, professional, and informative.
Besides, I like their simple way of doing business, you know
exactly what you'll get before hand. For $8.95 a month including
web hosting at $7.77 a month, and domain registration at $15
a year, I have a lot of fun! However, one thing I must point
out is that PowWeb doesn't seem to have backup server in case
a server is down. As long as PowWeb keeps their promised 99.7%
uptime, I will continue to be happy.
More
About PowWeb
- Powweb Review
- PowWeb
News Updates
- Powweb
Customer Reviews
|
