|
The Company
HostingZoom is a private hosting company based in Texas, there mission is simply to give a fast and reliable network on which to host your site coupled with outstanding customer support. There network is constantly monitored 24/7 by both in house staff and a third party monitoring company providing you with the highest level of security with checks every few minutes from various locations around the country. Should a problem arise they know immediately and there technicians address the problem before you even notice. HostingZoom employ highly trained customer support technicians who are dedicated to providing a high level of support for any problem that arise.
Hosting Plans
HostingZoom promise 99.9% uptime on there hosting package with a 30 day money back guarantee, you can host up to 6 websites on one plan from $9.95 a month with a one time set-up fee of $19.95. The Zoom plan features 5000 MB of disk space with RAID protected storage, 100GB of data transfer per month, unlimited e-mail accounts, web based e-mail with forwarding and auto responder. E-mail filters and Spam assassin are also included in the package, with software support for CGI-BIN, PERL, PHP, PYTHON and Frontpage extensions are all supported as is MySQL.
Support
HostingZoom have a three option customer support which includes, Flash tutorials covering a wide variety of subjects with a sub index leading from each. A ticket system is also available giving you the opportunity to submit a question via e-mail or read your past ticket history and any replies that have been made. There is also an extensive knowledge base with categories listed under different topics each with sub topics. There is a live chat option listed which is only available 9am to 6pm Monday through to Friday for sales and billing inquiries, however live chat support relating to web hosting accounts is available 24/7.
Conclusion
HostingZoom don’t have anything out of the ordinary to offer but they provide web hosting at a reasonable cost backed with 24/7 customer support and access to your account with the C-Panel which allows quick and easy access to a variety of options.
|
