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PolurNet Communications was established in June 2004, the company’s intention was to offer high quality web hosting at a cost effective price. They have a multi national network infrastructure coupled with knowledgeable friendly staff and administration which help to create a close knit environment with there customers. PolurNet take a lot of pride in them selves in the ability to serve clients efficiently and reliably. This they say is one of the reasons there services are unmatched by other web hosting company in the market.
Hosting Plans
PolurNet offer five hosting plans of which two of these are shared hosting, basic paw for $4.99 a month giving you 250Mb of space with 10 GB bandwidth and 30 e-mail accounts to Silver paw for $6.89 a month which gives you 450 MB of space and 15GB of bandwidth with 60 e-mail accounts. All of the plans are feature packed and have multiple feature control panels, free ready to install scripts from Fantastico Deluxe, control panel skins to personalise your control panel. They also come with interactive tutorials to ease you smoothly into getting your web site up and running.
Efficiency & Reliability
Polur understand the customers need for secure, reliable and efficient servers on which to host there site that’s why they offer there clients the guarantee of 99.9% uptime, which they say has been tried and tested and is based on actual statistics from each one of there two dozen servers. Your site is hosted on Intel Dual Xeon/AMD Opteron servers, this technology provides the power and reliability required for high end servers and provides outstanding performance, resulting in faster performance.
Support
Technical support is available all day 7 days a week, Polur guarantee a maximum under 6 hour response time in reply to e-mails which is accessed by a ticket system, in addition there are several self-help features listed on the website these include a live on line chat feature which is perhaps the easiest way in dealing with problems. Support professionals are trained to handle each department and are able to deal with a wide variety of issues. If possible most issues will be solved within your live chat session or if that isn’t possible then more specific guidance will be given you. There is a 24/7 knowledge base available which contains step-by-step tutorials, tips and facts that cover all most every situation. A support feature that not many other hosting sites can boast of is instant messaging giving you the option of receiving help directly through your favourite messaging client. Support is given through MSN,ICQ and AIM.
Conclusion
Polur offer an excellent support system with the added bonus of having support via instant messenger, ease of use via the control panel
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