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The Company
RealWebhost began life in 1997 they offer web hosting solution for those who wish to create a simple family website to those who wish to build there careers through web hosting. They have listened closely to what there customers need and continually strive to find new ways to improve there high quality service. They have data centres at Dallas, Texas and Fremont California, all servers have 24/7 support and security surveillance and there servers are always a phone call away. RealWebhost takes pride in the fact that they have spent numerous hours incorporating a knowledge base of over 350 issues.
Hosting plans
RealWebhost offers 5 different plans, starting from the personal plan at $8.95 a month. This provides you with 15GB of bandwidth and 500MB of storage space. Through to the top level package at $28.95 per month giving you 40GB of bandwidth and 1200MB of storage space. All packages include as standard daily back-ups, Image Magic, remote web-mail, Flash tutorials. Anti virus protection is inbuilt as is Frontpage support and 24/7 monitoring. Access to your account is through the C-Panel which makes the task of looking after your site an easy one. E-mail is fully protected by Spam assassin with email filters included as standard. RealWebhost also promises 99.9% uptime as guaranteed.
Support
RealWebhost have an extensive library of support features one of the feature is the Network check status page, here you can check if they are having any problems with the network overall on any of there three servers. A knowledge base is available with 37 different categories featuring 180 questions there is also a search facility allowing you to ask a direct question. There are also community forums where users can go to post questions themselves with the hope of other users having come across similar problems. The forums not only are there when you need help but also are an ideal way to keep updated on new features added; any special offers and discounts are also listed in the forums. There is also a video tutorial section there are tutorials listed in separate categories each with an extensive sub list to choose from.
Conclusion
RealWebhosting packages come with the entire standard built in features you would expect from a hosting package with easy to use tools such as the C-Panel to take full control of the website you want complete with Fantastico Deluxe making adding scripts an easy task for even the most novice of users.
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